Privacy Policy & Terms and Conditions (Terms of Service)

Privacy Policy 
Effective Date: 9/19/2025

Bala Kids Dentistry (“we,” “us,” “our”) is committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data in relation to our SMS text messaging services, including appointment reminders, updates, and notifications sent through 10-digit long codes (10DLC).

Information We Collect

When you opt in to receive SMS messages, we collect:

  • Your phone number
  • Consent to send SMS messages

How We Use Your Information
We use your information to:

  • To send SMS appointment reminders, confirmations, cancellations, and reschedules.
  • To notify you of any changes to your appointment.
  • To communicate with you about our practice and services that are relevant to your care.

Sharing Your Information
We do not share your phone number or SMS opt-in information with third parties for marketing purposes.

Your Rights
You can opt out of receiving SMS messages at any time by replying with “STOP” to any message we send you.

Data Security
We implement reasonable measures to protect your personal information from unauthorized access or disclosure.

Contact Us
If you have questions or concerns about our privacy practices, contact us at 610-336-8478.

Terms and Conditions (Terms of Service)

By opting in to receive SMS messages from Bala Kids Dentistry (“we,” “us,” “our”), you agree to the following terms:

SMS Messaging Service
By providing my phone number, I consent to receive SMS text messages from Bala Kids Dentistry for appointment reminders, marketing messages, and general two-way communication. Msg frequency varies. Msg & data rates may apply. Reply HELP for support. Reply STOP to opt out.

Message Frequency
If you are scheduled for an upcoming appointment, you may receive up to 4 messages per month.

Message and Data Rates
Message and data rates may apply based on your mobile carrier’s terms.

Privacy Policy
Your information will be handled in accordance with our Privacy Policy, which can be viewed at.

Opt-Out Instructions
You can opt out at any time by replying “STOP” to any SMS message. Reply HELP for support. You may also contact us directly at 610-336-8478.

Liability
We are not responsible for any charges, errors, or delays in SMS delivery caused by your carrier or third-party service providers. By opting in, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years old.