Meet Our Team

Lisa Waxman, Office Manager and Director of Marketing

Lisa is a graduate of Penn State University. She has a dual role as the office manager with Bala Institute of Oral Surgery (since 1996) and Bala Kids Dentistry (since 2017). She has been an integral part in the launching of Bala Kids Dentistry from the decor to the hiring. Her marketing, creativity and visionary ideas consistently add to the success of both practices.  She takes pride in working with such a wonderful team of staff and doctors. In addition to her work expertise, she brings warmth, genuine compassion and dedication to our patients as well as the rest of the team.  Additionally, Lisa owns an event planning business, A Little Sunshine, where she produces innovative ideas for variety of social events. When not in the office, Lisa enjoys spending time with her husband and three kids.

Nicole Lozada, Patient Coordinator and EFDA

Nicole has gained her certification in 2023 to become an EFDA from Harcum College. She has been in dentistry since 2016 and has had worn many hats such as a dental assistant, care coordinator, and patient treatment coordinator. Nicole will be attending Dental Hygiene school fall of 2024. Nicole has a wonderful personality that will make anyone laugh who is around her. She offers a sense of comfort with her patients and their parents. She thoroughly explains treatments and answer any questions families may have. She is amazing with caring for Bala Kids patients. Nicole is a mother herself to two small children. When she is not in the office, she loves going on adventures and taking road trips with her family.

Citlali Victoria Pena, Patient Coordinator

Bio coming soon.

Francesca Franzzo, EFDA


Bio coming soon.

Victoria Mingle, Patient Coordinator 

Bio coming soon.