Meet Our Team
Lisa Waxman, Office Manager and Director of Marketing

Lisa is a graduate of Penn State University. She has a dual role as the office manager with Bala Institute of Oral Surgery (since 1996) Bala Kids Dentistry and has been an integral part in the launching of Bala Kids Dentistry from the decor to the hiring. Her marketing, creativity and visionary ideas consistently add to the success of both practices. She takes pride in working with such a wonderful team of staff and doctors. In addition to her work expertise, she brings warmth, genuine compassion and dedication to our patients as well as the rest of the team. Additionally, Lisa owns an event planning business, A Little Sunshine, where she produces innovative ideas for variety of social events. When not in the office, Lisa enjoys spending time with her husband and three kids.
Nicole Lozada, Patient Coordinator
Nicole graduated from Brightwood Career Institute in 2016 where she has obtained her Dental Assistant certification and plans on expanding her knowledge to become a Dental Hygienist in the future. Nicole has a wonderful personality that will make anyone laugh who is around her. She offers a sense of comfortably with her patients and their parents. She thoroughly explains treatment and answer any question anyone may have. She is amazing with caring for Bala Kids patients. Nicole is a mother herself to, two small children. When she is not in the office, she loves going on adventures and taking road trips with her family.
Citlali Victoria Pena, Patient Coordinator
Semajé Harper, Dental Assistant
Semajé graduated in May 2019 with a degree in pre-dental and Kinesiology from Temple University. In addition to her ongoing time here, she also works as a dental assistant for our sister company, Bala Institute of Oral Surgery. She plans to continue her education so she can pursue her goal of becoming a dentist. With her pleasant chair-side demeanor and patient communication, she will continue to be a definite asset to the dental field.
Francesca Franzzo, EFDA

